Restaurant Ordering & Table Booking System
Restaurant Ordering & Table Booking System
Simplifying restaurant operations and enhancing customer dining experience with online ordering and reservations.
Problem Statement
Restaurants face challenges managing table bookings, handling orders efficiently, and providing a seamless customer experience. Manual processes often lead to overbooking, long wait times, and customer dissatisfaction.
Solution Overview
Our platform streamlines table reservations and food ordering through a user-friendly interface. Customers can book tables, place orders, and make payments online. Restaurants gain real-time insights, optimize seating, and manage orders efficiently.
Key Features
Customer & Operational Features
- • Online table reservations with real-time availability
- • Browse menu and place orders via web/mobile
- • View order status and estimated preparation time
- • Secure online payments and invoicing
- • Ratings, reviews, and loyalty programs
Admin & Restaurant Features
- • Manage table availability and reservations
- • Order management and kitchen workflow tracking
- • Analytics for sales, peak hours, and customer preferences
- • Menu management with dynamic pricing
- • Multi-role access for staff, managers, and admins
System Architecture
Customers / Diners
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v
Web & Mobile App (React / Tailwind)
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v
API Gateway
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v
Backend Services (Reservations, Orders, Payments)
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v
Database & Cloud Infrastructure
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v
Analytics & Reporting Engine
Technology Stack
Frontend
React, Next.js, Tailwind CSS
Backend
Node.js, Express, REST APIs
Database
PostgreSQL, Redis
Payment Integration
Stripe, Razorpay, PayPal
Cloud & DevOps
AWS, Docker, CI/CD Pipelines
Use Cases
- • Online table reservations for restaurants
- • Order management for dine-in and takeaway
- • Real-time kitchen workflow and order tracking
- • Event and banquet booking management
- • Customer loyalty programs and feedback collection
Business Impact
The platform improves customer satisfaction by reducing wait times, streamlining orders, and enhancing overall dining experience. Restaurants benefit from optimized table utilization, increased sales, and actionable insights for operational efficiency.